Our Shipping Policy

Processing time

All items listed for sale are shipped no more than 5 business days after you place your order.
In many cases, your order will be shipped sooner - but this allows time to ensure your order is completed to the highest quality. This is particularly true for items which require staining or sealing.

 

PLEASE NOTE: Custom orders for items not ordinarily stocked may take longer if supplies or components have to be sourced for your project. If you are interested in a custom order, you will receive a detailed quote including the production timeframe and estimated shipping time.

Shipping

At this time, AW Designs only ships to Australian addresses. International shipping is not available. 

All parcels are sent via Australia Post (standard or Express Post with tracking).
You will always receive tracking information, so you can track the progress of your delivery.

Packaging

The truth is, vinyl is not an environmentally friendly material.

So to try to balance out the the impact of its use, whenever possible, I use recycled, recyclable and compostable packaging materials, while also doing everything possible to make sure your order reaches you safe and sound.

I use recycled 1100gsm backing boards to prevent labels, decals and stickers from being bent, and compostable cellophane wrappers to keep everything dry and clean.

Glass and other fragile items are wrapped in Bio-gone degradable bubble wrap, which breaks down in landfill producing an organic matter (a natural fertiliser) and no microplastics.

Most orders are shipped in Hero Packaging compostable satchels, which can be disposed of in your home compost pile or will breakdown in landfill.